Create your own One-of-a-Kind Piece

Make it yours, make it last.

Our goal is to design and build gorgeous jewelry, that you can be proud of. Pieces that you can be passed down for generations!

STEP 1

Send us ideas and reference photos and a member of our design team will reach out to you to start the process.

STEP 2

We will now gather info about you vision! We will walk you through the entire custom process as well as pricing.

STEP 3

We will provide the drawings or CAD rendering for you to look at. Once you approve your design, our in house jewelers create your piece from scratch.

FAQ

How much of a deposit is required to start a piece?

We take a deposit of 25% of the total to start the custom process 

How long does a custom project typically take?

Our custom projects is based on a couple of factors - including multiple CAD revisions, complex custom pieces, and client's approvals

As little as 2 weeks but as long as 3-4 for more complicated intarget pieces 

How will I receive my finished piece?

All pieces are shipped fully-insured and require a signature. We also offer pickups for our local clients!

Do you have a warranty?

We provide a one-year warranty on any structural integrity flaws of all of our custom jewelry from the date you receive the piece. We also encourage you to add any fine jewelry to a homeowners, renters, or individual policy to protect against loss, damage or theft of jewelry. 

Do you appraise pieces?

Yes, we offer appraisals on all of our custom pieces by our GIA Certified in-house Gemologist. 

How many rounds of changes are included?

We offer one complimentary round of revisions to your CAD, and encourage you to sit with your design for at least 24 hours to think about any changes you’d like to make. After that complimentary round of edits, all additional revisions will incur design fees that vary in cost based on scope of adjustments.

Do you have warranty for the stones?

We will replace melee diamonds within the first 6 months (2mm and smaller) free of charge. Should there be damage to the piece (missing prong, etc), Marrow will replace the diamonds/stones at cost to the client. Other stones (emeralds, opals, sunstones, other colored gemstones, etc) can be replaced at cost plus shipping to the client.

Sunstones and opals have a similar hardness to a wine glass and can easily crack or chip if they are not cared for properly. Emeralds are considered a brittle stone and can chip as well.

How many rounds of changes are included?

We offer one complimentary round of revisions to your CAD and all additional changes will incur design fees!